We may collect personal information about you whenever you use our services, when you travel with us, when you use our website, when you contact us directly by phone, email, through social media or when you visit our offices.
When you browse the Qwerty Travel website, a cookie is generated. A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs.
We only use this information for statistical analysis purposes, then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We will only keep your personal information for as long as is necessary for the purposes set out in this privacy notice. Where we do not have an ongoing legitimate business need to process your personal information, we will either delete or anonymize such information or, if this is not possible (for example, because your personal information has been stored in back-up files), then we will securely store your personal information and isolate it from any further processing until such time as it is possible to delete it.
We only share and disclose your information with the following third parties:
Web and mobile analytics: Google Analytics, Google Ads, GA Connector.
CRM: Sales Force.
Cloud computing services: Google Cloud.
Communication and Chat with users: Chatbot, Text Magic.
How secure is your information?
We have taken all the necessary steps to implement appropriate security measures to protect your information. When you book your vacation online, we use the latest secure server software (SSL) that encrypts your booking information and payment details when you submit them. All online financial transactions between you and Qwerty Travel are conducted through a secure financial portal. Qwerty Travel does not record or store any payment details directly.