The passenger is notified of these general conditions, accepting them explicitly and automatically. This agreement and filing services are governed solely by this terms and conditions. Payment of the booking implies acceptance by stakeholders of the full implementation of these general conditions, the conditions of each tour and own transport companies involved.
Accommodation for the specified number of nights in the hotels mentioned in the itinerary or vouchers (order of service) or other equal or more category, occupying single, double, triple, as chosen, with private bathroom and taxes. Meal as indicated at every opportunity. Tours and excursions included in the purchased package and detailed vouchers. Transfers to and from airports, terminals and hotels, where noted. The number of days of accommodation considering on hotel accommodation is computed from the 3 pm ending at 10 am the next day, regardless of time of arrival and departure and the full or fractional use thereof. The duration of the tour will be indicated in each case taking the first day, the departure or arrival and including the day of last output destination, regardless of the time of departure or arrival on the first day or the last. Rooms must be vacated by 10:00 am on the last day. The hotel is at disposal of passenger to keep their luggage until the time of the pick up.
The allocation of the rooms will be the arrival of passengers according to acquired and specified on the voucher and subject to availability existing at check-in.
When the passenger wants to change the assigned room for an upgrade, the price difference will be paid by it. All guestrooms are Standard, except as otherwise specified in the issued documentation. The passenger may agree with the local operator changing schedules excursions included, provided it can satisfy your order, otherwise, adjust to the regular and scheduled. In the case of hiring any OPTIONAL excursions, they are at the risk of the passenger at the time of hiring them, avoiding Qwerty Travel of any responsability on the booking and service.
Do not include any service not specifically mentioned as included in the program:
In case of cancellations of operations on credit will not refund the amounts already paid by way of reports, administrative costs and interest. The passengers who will desist from travelling anyone was the reason, even for motives of disease or death, are subject to the following regime of retention applicable of agreement with the anticipation with which the cancellation is effected:
Article 21 Decree 2182-72: When treats of cancellations that they affect the services contracted by the agency, the refund of the same one, will be subject to the contractual conditions of the services given by the respective companies, in case the refund is effected, the agency will have right to deduce to itself up to 10 % of the same ones.
To secure a booking with Qwerty Travel, the client must deposit an advance of 30% of the total amount due and the balance must be paid no later than 30 days before departure.
In case of non-payment of the balance by the due date Qwerty Travel will treat the booking as cancelled by the Client, without any refund of the advance already paid.
In the case of reservations of cruises, expeditions or any other considered program of not traditional tourism, the reservations will have to be confirmed paying a percentage that can change between 30 and 50 % of the total price of the program; The balance is due 90 days before the beginning of the cruise or expedition. For bookings made less than 30 days before the departure
date, full payment of the program will be required immediately. Payment can either be made by bank transfer or by credit card in only one payment. All wiring and transfer costs or credit card overcharges should be assumed by the client.
Any kind of complaint must be made within 30 days of concluded the trip or event, otherwise they will not be accepted. This notification must be written, it can be a fax or an e-mail to Qwerty Travel. After this period no claim will be received.
For all claims that may be formulated for any reason, both the traveler and Qwerty Travel expressly submit to the jurisdiction of the courts of the Autonomous City of Buenos Aires, Argentina, waiving any other jurisdiction that might correspond.
It is the responsibility of the Client to be in possession of a valid passport, visa permits, inoculations and preventive medicines as may be required for the duration of the tour. Information about these matters or related items is given in good faith but without responsibility on the part of Qwerty Travel.
Qwerty Travel expressly states that it acts as an intermediary in the booking or contracting of the various services linked to and included in the respective tour or service reservation: hotels, restaurants, means of transportation, or other service providers. Nevertheless, the company’s responsibilities, whether acting as the organizer or travel intermediary, shall be determined in accordance with the provisions set forth in the International Convention on Travel Contracts, approved by Law No. 19,918.
The company shall not be held responsible for events arising from acts of God or force majeure, weather phenomena, or natural events that occur before or during the tour and that prevent, delay, or in any way hinder the total or partial execution of the services committed by the company, in accordance with the provisions of the Civil Code. Therefore, Qwerty Travel disclaims all responsibility for damages, losses, theft, or harm of any kind that persons or their belongings may suffer in relation to the aforementioned events. It will also not be responsible for changes in schedules and/or modifications to flights, routes, or stopovers unilaterally decided by the participating airlines.